1 Message
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120 Points
Advance Ovulation test didn't work!!!
Hello,
I recently bought the Clear Blue Advance digital ovulation test (2 month supply).I followed all the steps and the first time I used it it gave me Error message # 20. "Please contact the Clear Blue Helpline. If you have unused test sticks do not use them with this holder." I called and the number is out of service. I'm very disappointed with the customer service. Anybody else experience this??? Do I really need to buy another box?
I recently bought the Clear Blue Advance digital ovulation test (2 month supply).I followed all the steps and the first time I used it it gave me Error message # 20. "Please contact the Clear Blue Helpline. If you have unused test sticks do not use them with this holder." I called and the number is out of service. I'm very disappointed with the customer service. Anybody else experience this??? Do I really need to buy another box?
jessica_ff4fcd
83 Messages
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890 Points
9 years ago
We're so sorry to hear about your recent experience, Diana. Please try and call us again at 1-800-321-3279 or send us a private message with your telephone number and one of our Advisors will try and call you instead. We're open Mon-Fri 08.30am-05.00pm ET. Please quote reference number '1734056A' when you call us. Hope to hear from you soon!
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