amy_lakin's profile

1 Message


120 Points

Tuesday, March 31st, 2015 5:11 PM

Blank readout.

I'm using the standard ovulation predictor kit (purchased on Amazon), and I've used two different sticks and gotten no control line, much less a test line. The readout on the holder is completely blank. I had the absorbent part immersed in urine in a dry cup for 20 seconds each time, and it doesn't seem to be working. Suggestions?

83 Messages


890 Points

9 years ago

Hi Amy, thanks for your message. Could we please ask you to call our Careline so we can learn more? Our number is 800-321-3279 and we're open weekdays 08.30am-05.00pm ET. Please quote reference number 1721273A if you call us. Wish you the best!