brita_noel_lalonde's profile

1 Message


120 Points

Tuesday, August 19th, 2014 12:59 PM

Blank screen!

I just purchased the advanced digital strips and so far have tried three tests and the digital detector has not worked for any ... I got the blinker with the book twice and this morning the screen stayed blank. I have read the directions and basically they say to contact you at this stage. Please help!!

465 Messages


5.8K Points

9 years ago

We're sorry this happened, Brita!  Please give us a call at 1-800-321-3279 and mention reference #FB772 so we can take care of this for you.  We're here to help Monday through Friday from 8:30am-5:00pm ET.  Thanks!