brita_noel_lalonde's profile

1 Message


120 Points

Tuesday, August 19th, 2014 12:59 PM

Blank screen!

I just purchased the advanced digital strips and so far have tried three tests and the digital detector has not worked for any ... I got the blinker with the book twice and this morning the screen stayed blank. I have read the directions and basically they say to contact you at this stage. Please help!!

465 Messages


5.8K Points

10 years ago

We're sorry this happened, Brita!  Please give us a call at 1-800-321-3279 and mention reference #FB772 so we can take care of this for you.  We're here to help Monday through Friday from 8:30am-5:00pm ET.  Thanks!