carlisha_vetter's profile

1 Message


120 Points

Tuesday, November 19th, 2013 12:49 AM

Both tests showed error symbol

I purchased the Clearblue digital test this evening and took the first test. I received the error symbol so I waited and then took the second test shortly after. Again, I received the error symbol. Almost $15 for the box and both tests malfunctioned. This is the first time I tried Clearblue and I don't think I'll be using them again. Now I have to go back to the store and spend more money on a different test. Has anyone else experienced both tests malfunctioning?

465 Messages


5.8K Points

11 years ago

Hi Carlisha, we're glad you tried Clearblue and understand this must have been very disappointing. We'd be happy to take care of this for you. Please give us a call at 1-800-321-3279 and quote reference #FB232. We're open Monday through Friday from 8:30-5:00 Eastern time and would be happy to help. Thanks!