kasey_acton's profile

1 Message


120 Points

Friday, September 16th, 2016 4:21 AM

Broken ovulation test

Hi, I recently purchased a box of the clear blue ovulation package and 5 out of the 7 tests did not work. They literally did nothing. I am really upset about this because now not only have I spent close to $50 on the tests I also will have to wait until next month to retest with a different brand. Is it possible to be refunded for the tests or receive a new pkg of tests in the mail ?
Brand User

597 Messages


6.4K Points

8 years ago

We're sorry this happened, Kasey. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279 and mention reference 1835309A. If possible, please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!