marcy_conner's profile

2 Messages

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140 Points

Thursday, January 26th, 2017 5:02 PM

broken test?

I bought the 2 month pack and when I took it out for the second month and put a test in the book symbol just comes up. What does that mean? These are freaking expensive and it doesn't even work for the two months that it promised!

2 Messages

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140 Points

8 years ago

I even tried a fresh test to see if that made a difference
Brand User

597 Messages

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6.4K Points

8 years ago

We're sorry this happened, Marcy. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279 and mention reference 1859637A.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!
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