megan_modlin's profile

1 Message

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120 Points

Monday, July 21st, 2014 7:25 PM

CBE monitor bad test sticks

I'm using the clearblue easy fertility monitor. I have had 4 sticks that seemed to have issues. When I looked at them after removal from the monitor, the dye was still pooled at the end. This caused the monitor to read high (2 sticks) or peak (2 sticks) erroneously. All of the sticks I've used have been used in the same manner (15 second dip in a cup). Is this a problem with a certain batch of sticks?

465 Messages

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5.8K Points

10 years ago

We're not aware of a problem with a batch of test sticks, Megan.  We'd like to learn more about your experience so we can help.  Please call us at 1-800-321-3279 and mention reference #FB648.  We're here Monday through Friday from 8:30am-5:00pm ET.  Thanks!
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