stacey_hughes_robertson's profile

2 Messages

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130 Points

Monday, December 14th, 2015 11:27 PM

Clearblue Advanced Ovulation kit problem

I recently purchased a Clearblue Advanced Ovulation Kit and it was supposed to be a 2 month supply and there were only 10(ten) tests in the box. I need to know what to do about this please because I have been trying for my second baby and everyone recommended your product so I tried it and did not get what I paid for and it was not cheap. What can I do?
Brand User

597 Messages

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6.4K Points

9 years ago

HI Stacey.  We offer this product in both 10 and 20 count size. Please let us have the lot number of the test sticks in side the box (from the foil wrapper) and the number from under the bar code and we'll check what size pack you have.  Many thanks.

2 Messages

 • 

130 Points

9 years ago

The numbers on the foil packs are DV 2029/1
2016-11
The numbers underneath the bar code on the box are 33472 60040....I have also uploaded 4 photos.
Brand User

597 Messages

 • 

6.4K Points

9 years ago

Thanks for the info Stacey.  Please PM us your address and reference 1781031A and we can send out 10 replacement tests for you.  Thanks.
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