roselie_alado's profile

2 Messages

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130 Points

Monday, June 9th, 2014 10:55 AM

Clearblue fertility monitor- brush error icon

Hi! My monitor as worked brilliantly, till now. I test in the afternoons. Tests usually starts on cd9.

On Cd9, !/brush came on instead of asking for the test. Cleaned the slot and fiddled with the test stick with it, but unresolved. i decided to waited and see what happens the next day. The next morning, cd10, low fertility & no !/brush error.

Cd10 afternoon came, same !/brush error again. No test requested. After cleaning again, no result. I hard reset the machine and set it to cd5 to trigger testing request the next day when it turns cd6 on the machine.

Cd6 afternoon, same !/brush error. Black button doesnt seem stuck inward. Is there any other thing i can do? -rose

465 Messages

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5.8K Points

10 years ago

We're sorry this is happening, Roselie.  We'd like to chat so we can talk through your questions.  So that we can give you the correct Careline number to call, in which country are you located?  Thanks!

2 Messages

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130 Points

10 years ago

Hi karen! I thought i would share what solved my problem- hair dryer.

the rep (im uk based) asked me if there is any drop of urine that may be present in the surrounding area. Then she made me remember my hairdryer...

Just when im about to give up on my machine, i thought about heating it up as some bit of moisture in it may be causing the problem. Fantastic. After 3-4 seconds of blow dry, it's back to life.

I wish i will be pregnant again soon. :)

465 Messages

 • 

5.8K Points

10 years ago

Thanks for writing back, Rose.  We're happy to hear that your hair dryer worked!  To avoid urine buildup in the future, wipe excess urine from the test sticks before inserting them into the test stick slot.  

Let us know when you get your BFP :)
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