brittni_moreau_carlson's profile

4 Messages


152 Points

Thursday, February 6th, 2014 6:41 PM

Clearblue Fertility Monitor Question

My monitor showed I need to perform a test and I did well it was blinking acting like it was reading it. Then when I went to see what the results were I turned it back on and it showed the exclamation mark with the arrow to take out the test stick. This is the 4th time it has done this to me. I was wondering if it still means my monitor read the test and the results it gave me is correct ?

465 Messages


5.8K Points

10 years ago

Thanks for sharing the details of what happened, Brittni.  Based on your description, it sounds like the black button in the test stick slot may have become either sticky, or it's stuck in the in position.  You can clean the test stick slot with a cotton swab that is not wet, but just slightly damp.  Also, wipe excess urine from test sticks before inserting them to keep urine from building up.

If that doesn't work or if you have other questions, please give us a call at 1-800-321-3279 and quote reference #FB344.  We're open Monday through Friday from 8:30am-5:00pm Eastern time and would be happy to help.