yvonne_corder's profile

1 Message


120 Points

Tuesday, June 10th, 2014 6:00 PM

Crack in the digital device

I recently bought 10 day pack. But the digital part is cracked from the entry point (has a dent too) to the tip of the end past the reader. Im afraid to use it because it could be inaccurate due to the crack. Will it still work if it's broken??

465 Messages


5.8K Points

10 years ago

We're sorry your digital holder is cracked, Yvonne.  We have many quality checkpoints to make sure that you receive our products in perfect condition, and this is unusual.  Please call us at 1-800-321-3279 and quote reference #FB593 so we can take care of this for you.  We're here Monday through Friday from 8:30am-5:00pm ET.  Thanks for letting us know!