swetha's profile

1 Message

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120 Points

Monday, July 6th, 2015 8:33 PM

Closed

day 20 , and still flashing smiley

Hi,i am on 20 day and still getting flashing smiley,i started testing from 11th day 2 days got circle ,i am really concern about condition. my periods are regular((mostly 27-28) but this month it came late by 3 days.Last month also i tried digital ovulation and got solid smiley on 15 th day and last time cycle length was 27-28 day ,

83 Messages

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890 Points

9 years ago

Thanks for your message, Swetha. There could be many reasons for seeing more or less High Fertility days. Therefore could you please call our Careline so that we can discuss your results. Our number is 1-800-321-3279 and we're open Mon-Fri 08.30am-05.00pm EST. We'd love to hear from you!

1 Message

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110 Points

9 years ago

Many women seem to be having the same issue, including me, as evidenced on many different discussion and review forums. Thus, there seems to be a glitch with the test - and not women's different cycles as your representatives claim in many of these forums. Please fix the glitch and offer a refund to the women who are paying a good deal of money for these tests. Your company seems to be making a good deal of money off of these tests while failing to deliver the 99+% accuracy rate.

83 Messages

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890 Points

9 years ago

Thanks for your feedback, Serafina. 

The Clearblue Advanced Digital Ovulation Test tracks the changes in estrogen and luteinising hormone (LH) throughout the menstrual cycle.  If the necessary changes in estrogen are detected the holder will display High Fertility and if the necessary changes in LH are detected the holder will display Peak Fertility.  The test is over 99% accurate in detecting the LH surge if used according to the instructions.  

In our experience the most common reason for unexpected results is not being suitable to use the test or failure to adhere to the instructions.  When a product fails the best way for us to help is by phone so that we can talk through the individual circumstances and provide the most appropriate advice. 

We'd be happy to chat if you'd like to talk further.  You can reach us at the number above.

Wishing you all the best!

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