F

2 Messages

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80 Points

Tuesday, March 21st, 2023 1:33 PM

Defective test strips

​Hello, I recently bought the Clearblue Fertility Monitor Test Sticks, 30 ct, and I used about two and on the third try the screen showed a “test stick” on the top left of the screen. I tried it two more times and it says the same exact thing. When before it’d have a clear result. Does this mean it’s defective or did I do something wrong? Please let me know​

​Best wishes,​

​Frances​

Brand User

597 Messages

 • 

6.4K Points

1 year ago

We are sorry to hear that - please contact us directly here with the product to hand by phone, e-mail or chat and the team will be glad to assist you: Contact Clearblue

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