kyann_lim's profile

2 Messages

 • 

130 Points

Friday, May 1st, 2015 1:56 PM

Digital Ovulation Test Kit - Digital display is blank after 1 use

Hi I bought a clearblue ovulation test kit a few months back and had only used once. Recently took it out to use again but the digital display remained blank even after a new replacement of battery. What should I do? Thanks.

83 Messages

 • 

890 Points

10 years ago

We're sorry this happened, Kyann. Can you please call our Careline so that we can learn more and help? You can reach us at 1-800-321-3279 and we're open weekdays Mon-Fri 08.30am-05.00pm ET. Please quote reference number '1734242A' if you call us. Hope to hear from you soon!

2 Messages

 • 

130 Points

10 years ago

Thank you for the quick reply, Jessica. Does the Careline apply for Singapore too?

83 Messages

 • 

890 Points

10 years ago

Hi Kyann, unfortunately we do not provide Careline support for the Singapore market. However, you can still call us to discuss your options or alternatively go back to the place of purchase. We hope this helps!

Loading...