jen_b_ruyter's profile

1 Message


120 Points

Thursday, February 20th, 2014 1:29 PM

Digital Ovulation Test not working

I am using the digital ovulation kit. I get cramps, when my surge is starting along with a few other signs. I tested yesterday because the cramps had started and no smiley. Cramps are worse today so I tested again and no smiley so I tested with a cheapie test with the same urine and got a positive. I can send you a picture of both tests side by side. Why is this test not detecting my surge and can I get my money back as I am very irritated about the amount of money I spent on these tests to have them not even work.

465 Messages


5.8K Points

10 years ago

We're sorry about your experience, Jen.  There are a lot of factors to consider, such as your cycle length, what day of your cycle you started testing, if you're taking any fertility medications, and if you have any medical conditions such as PCOS.  Please give us a call at 1-800-321-3279 and mention reference #FB368 so we can learn more and talk through your questions.  We're open Monday through Friday from 8:30am-5:00pm Eastern time, and we're here to help.