anjelica_jaimes's profile

1 Message


120 Points

Monday, April 21st, 2014 1:03 AM

digital ovulation tester not working getting test stick plus an book with an arrow pointing at the test stick

I have the clear blue 20 ct ovulation test and took a test earlier and it was positive and since earlier this month I got a positive and yet didn't ovulated I waited another four hours to test and it was working correctly and the test started flashing and before the three minutes were up a symbol with the test popped up with a book pointed at it so I waited 8 minutes for it to go blank and tried again with a new test stick and again the test stick popped up saying it was ready to go so I dipped it and then started waiting the first three minutes and when the time was almost up again the test stick plus book with arrow popped up again.I need to know who I need to contact so I can get this figured out.

465 Messages


5.8K Points

10 years ago

Sorry to hear you received an error symbol while testing, Anjelica. Please give us a call at 1-800-321-3279 and mention reference #FB454 so we can learn more and take care of this for you.  We're open Monday through Friday from 8:30am-5:00pm Eastern time and would be happy to help.  Thanks!