We're sorry this happened, Matt. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279 and mention reference #1834313A. If possible, please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!
sally
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