mandy_russell_dillard's profile

1 Message


120 Points

Monday, September 15th, 2014 1:53 AM


I have purchased 3 digital tests with clearblue and have received 3 error (book) messages. I am following the directions perfectly. Did I just get duds? I'm very frustrated!!!

465 Messages


5.8K Points

10 years ago

Hi Mandy, we're glad you chose Clearblue & hate to hear that you received errors with 3 of the test sticks.  We appreciate that you carefully followed the instructions and would like the opportunity to take care of this for you.  Please call us at 1-800-321-3279 and mention reference #FB818.  We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you.  Thanks for letting us know!