clare_kuss_charvat's profile

1 Message


120 Points

Saturday, September 13th, 2014 3:50 PM

Error C symbol

I've been using the Clearblue Digital Ovulation Test kit (with 20 test and pink caps) and when I inserted the stick into the test holder I received an Error C symbol. I attempted calling your customer service line yesterday during business hours but the line just rang and rang and nobody answered. Can someone help me out?

465 Messages


5.8K Points

10 years ago

Hi Clare!  We're sorry you received an error symbol with Clearblue Digital Ovulation Tests and we regret that we didn't answer when you called.  We know this was disappointing and would be happy to help.  We just re-opened after being closed for the weekend if you would possibly be able to call us again.  Our number is 1-800-321-3279 and we're here M-F from 8:30am-5:00pm Eastern time.  When calling, please mention reference #FB816.

If it would be more convenient for us to arrange to call you, please let us know and we'll send you a private link so you can submit your telephone number to us.  Thanks for your patience!