1 Message
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70 Points
Error icon on ovulation test
Good day,
I purcahsed the advanced digital ovulation test, as part of a kit with 10 tests. It worked fine the first 3 times, but now the monitor shows the manual (book) icon, which does not go away. I removed the original test stick, but to no avail, the icon remains.
Is there anything I can do? If not, can you please replace my tester so that I can also test the remaining sticks? It was quite an expensive kit, so a bit surprised to see this tester fail so quickly.
sally
597 Messages
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6.4K Points
5 years ago
We’re sorry about your experience. We know this was upsetting and would like to learn more and answer any questions you may have. Please give us a call at 1-800-321-3279 and mention reference 002037537A. Please have your purchase receipt, test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and we're here to help.
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