jennifer_laughlin's profile

1 Message


310 Points

Tuesday, December 3rd, 2013 6:04 PM

Error symbol on ovulation test

I purchased a 20 tester, advanced digital ovulation kit. I have more than half the test strips left, but my monitor will not work anymore and has a book/manual (error) icon on the screen. Can I get another monitor mailed to me to use the remainder of the testing strips? Not happy because this was not a cheap kit.

2 Messages


70 Points

8 months ago

I didn’t realize what was the issue and I’m glad I decided to look online. Now I’m hesitant to buy another because it didn’t work right this round and it seems like it’s an issue that frequently happens. 


3 Messages


92 Points

5 months ago

Same thing with me. :( 

1 Message


60 Points

28 days ago

Greetings from the United Kingdom. I bought a second ovulation kit because of a permanent error occurring. Unfortunately, the second one also developed the same error after just two sticks. Would it be possible to replace the kit in the UK? Otherwise, I am happy with the product.

Brand User

597 Messages


6.4K Points

@galyari​ Sorry to hear that happened!  Please call our UK Careline on 0800 917 2710 with your kit to hand and we can help!