1 Message
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130 Points
Faulty kit
I just bought the advanced ovulation kit and followed the directions....I've used it before so I know how it is supposed to work...all I got was a blank screen. I spent 50 bucks on this and it doesn't even work. Can I take it back to the store? What can I do?
jessica_ff4fcd
83 Messages
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890 Points
10 years ago
We're so sorry to hear this happened, Annette. Please call our Careline so that we can help. You can reach us at 1-800-321-3279 and we're open weekdays 08.30am-05.00pm EST. Please mention reference '1742285A' and keep your test and packaging handy when you call us. Hope to hear from you soon!
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