jessica_buxton's profile

1 Message

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120 Points

Friday, November 27th, 2015 3:10 AM

Faulty pregnancy test

I bought a test and used it and the screen showed up blank! I paid a lot of money for the advanced test and was really disappointed it didn't work to its previous standards. Is there anything they can do or is this heard of them not working?
Brand User

597 Messages

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6.4K Points

9 years ago

Sorry to hear that Jessica.  That's not what we expect to see.  Please call us at 1-800-321-327. 
Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET excluding public holidays and will be glad to assist you. We'd love to hear from you!

1 Message

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110 Points

9 years ago

The number you have listed isn't complete...what is the contact number?
Brand User

597 Messages

 • 

6.4K Points

9 years ago

Sorry Jen, it's  1-800-321-3279.  It's also on the product leaflet and box and the web and Facebook page.  Look forward to hearing from you!
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