danielle_juliette's profile

1 Message


120 Points

Wednesday, August 12th, 2015 3:41 PM

Faulty test; no result or hourglass.

I used the ClearBlue Week Estimator test this a.m. with first urine sample, but the hourglass nor anything appeared in the monitor screen. The pamphlet indicated to call for further information, but more than likely the test didn't work at all. Ultimately it is frustrating not only because of the price but the added stress of not knowing. I will take the second test in the a.m. tomorrow. In the meantime, if there is anything that can be given to me regarding the faulty test it would be appreciated.
Brand User

597 Messages


6.4K Points

9 years ago

We're sorry this happened Danielle - please do go ahead and call as suggested so we can assist you further.  Have the product and the packaging with you when you call.  Many thanks.