anita_gina_marshall's profile

1 Message


130 Points

Friday, July 4th, 2014 9:30 PM

Faulty test!!!!

My husband and I just bought a twin pack of clear blue and the first test this evening. The first test we have used is faulty and did not give any result at all. I have the lot number, how do I go about resolving this as not to be rude these are not cheap to buy!!!!

465 Messages


5.8K Points

9 years ago

Hi Anita!  We're glad you chose Clearblue and know it must have been disappointing not to have received a result.  We'll be happy to take care of this for you.  Please give us a call at 1-800-321-3279 and mention reference #FB628 so we can help.  We're open M-F from 8:30am-5:00pm ET.  Thanks for getting in touch!