anita_gina_marshall's profile

1 Message


130 Points

Friday, July 4th, 2014 9:30 PM

Faulty test!!!!

My husband and I just bought a twin pack of clear blue and the first test this evening. The first test we have used is faulty and did not give any result at all. I have the lot number, how do I go about resolving this as not to be rude these are not cheap to buy!!!!

465 Messages


5.8K Points

10 years ago

Hi Anita!  We're glad you chose Clearblue and know it must have been disappointing not to have received a result.  We'll be happy to take care of this for you.  Please give us a call at 1-800-321-3279 and mention reference #FB628 so we can help.  We're open M-F from 8:30am-5:00pm ET.  Thanks for getting in touch!