monique_regina_flowers's profile

1 Message


120 Points

Monday, October 31st, 2016 1:15 PM


hi in the last 2 months i have bought 2 overvaluation kits and it both packets 2 have cane up with a errors. i have been using this product for 5 months now and Neva have had one test come up like this but to have 2 from 2 different packets its a bit strange. i discarded what was left and went and purchased a new one and have had no trouble this time. is there any thing u can do to help me .
Brand User

597 Messages


6.4K Points

8 years ago

We're sorry this happened, Monique. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279 and mention reference 1844293A.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!