lisa_mcadams's profile

1 Message


120 Points

Friday, July 1st, 2016 3:12 PM

High failure rate on test sticks

I started using this (on a 20 pack) 7 days ago. Yesterday, I had one test stick fail/error. This morning, I has *six* fail/error (so glad I pee in a cup....) and never was able to get a result before I had to leave for work. I kept the test strip in the sample for the 15 seconds and kept the test flat. Why is there such a high failure rate on these test sticks when I am following the directions?
Brand User

597 Messages


6.4K Points

8 years ago

Please give our Careline a call at 1-800-321-3279. We're open Monday through Friday, 8.30am to 5.00pm - have your test and packaging to hand.