mary_h_lawal's profile

1 Message


120 Points

Tuesday, December 17th, 2013 1:41 AM

Holder only worked one month out of the two its supposed to work for!

I purchased the Clearblue advanced digital ovulation test (20 tests), used it for four days the first month, and stopped when I reached peak fertility. But when I tried to test again the following month, I don't get any message at timer...just a blank screen. The tester just won't work. I paid a lot of money for this test kit and it only worked for FOUR DAYS! I didn't do anything to the tester. It saw on a shelf in between testing. Is there some way to read the lines on the tests without the holder? Or get a new holder? I can't believe I have to deal with this while I'm trying to conceive and every day matters! Please help!

465 Messages


5.8K Points

10 years ago

Hi Mary, thanks for letting us know about your experience with Clearblue Advanced Digital Ovulation Tests.  While Peak Fertility is designed to remain on the screen for 48 hours, the holder can be re-used for use in a future cycle, if necessary.  We wouldn't expect a blank screen the following month and know this must be frustrating.  Please give us a call at 1-800-321-3279 and quote reference #FB272.  We're open Monday through Friday from 8:30am-5:00pm Eastern time and would be happy to help.  Thanks!