tanya_roberts's profile

2 Messages


142 Points

Saturday, January 31st, 2015 12:59 PM

I can't get my results

Hi I have to say I am beyond upset I was going to continue to take the test until I got my peak day. I have followed all the instructions before and this day wasn't any different. The reader would start blinking a book and an arrow. I tried to do another test and it just didn't do anything didn't blink or read it of give me any face. No matter how many times i try it won't give a result. I am so dissapounted because I will never know my peak day. I just bought this kit and feel so discouraged now I'll have to wait another month to make sure I'm ovulating! We have been trying a few months and as you can imagine this is super frustrating. I paid 60$ fir this 2 month kit. That's expensive for it not to work! I went with your brand because I trust it but I guess more expensive isn't always better.

77 Messages


820 Points

9 years ago

Hi, Tanya - thanks so much for contacting us. I'm sorry to hear about your experience and we know what an important time this is for you.  We know this was upsetting and would like to learn more and answer any questions you may have.  Please give us a call at 1-800-321-3279 and mention reference #FB1138  We’re open M-F from 8:30-5:00 ET and we’re here to help.