3 Messages
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150 Points
Invalid tests
I'm newly pregnant and bought the weeks estimator tests to try to figure out where I might be in my early pregnancy. Both tests in the box I bought were invalid. They both displayed not pregnant, but when I opened up the test, one strip was clearly positive and the other test had no control line. This happened with both tests! Had I not thought to open it up and check it would have caused a lot of anxiety. These are far too expensive for them to fail! What is being done to prevent this from happening to more women? And how can I be reimbursed?
karen
465 Messages
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5.8K Points
11 years ago
Regardless of what time of day you tested, we'd be glad to take care of this for you. Please give us a call at 1-800-321-3279 and mention reference #FB299. We're open weekdays from 8:30am-5:00pm Eastern time and would be happy to help. Best wishes!
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alyssa_laschanzky
1 Message
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110 Points
11 years ago
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