adrienne_tratz's profile

1 Message


120 Points

Friday, November 25th, 2016 12:20 AM

Monitor missing estrogen rise and lh surge

My monitor has completely missed my estrogen rise AND lh surge for my last two cycles. What am I doing wrong? Or what is wrong with my monitor? I have the touchscreen one, only been using it since January, no battery problems, testing regularly with the correct test sticks.
Brand User

597 Messages


6.4K Points

7 years ago

We're sorry this happened, Adrienne. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279 and mention reference 1849174A.  Please have your Monitor and test sticks handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!