juliana_lee's profile

2 Messages

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130 Points

Saturday, September 13th, 2014 2:45 AM

My holder is displaying the error symbol C.

I bought the clearblue ovulation test advanced last autumn. I used it only 11 times (It means that I spent 11 sticks.)
I didn't use it this year.
Today, I pick the holder to use, the holder display the error symbol C. (book sign)
What can I do to use it?

465 Messages

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5.8K Points

9 years ago

We're sorry this happened, Juliana.  It sounds like your test holder is no longer usable.  In which country are you located?

2 Messages

 • 

130 Points

9 years ago

I live in south korea

465 Messages

 • 

5.8K Points

Thanks for writing back, Juliana.  Please purchase a new kit in order to continue testing.  You may use the remaining test sticks from your previous box if you use them before their expiration date.  Hope this helps!
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