6 Messages
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190 Points
NEED A CONTACT to help me use my CLEARBLUE FERTLITY MONITOR IN AUSTRALIA- WHO CAN I RING FOR ADVICE!!?!? :(
Hi i ordered my CBFM online & i have NO idea how to use it as i am confused when to press the M button - its very confusing?? i know to start it on my first day of my period but that was YESTERDAY ( i couldnt work out what to do ) so now have i missed this entire month bcos i didnt press it yesterday (??) & how does pressing the M button set the "time window" - its really unclear what that means?! I need to sue it at 5am daily & i have no idea how setting the M button does that? i am in AUSTRALIA & have NO idea who i ring to help me (it cost me alot & i really want to use it THIS CYCLE & not waste a month!) - is there a HUMAN i can PLEASE SPEAK TO ? how can i ring CLEARBLUE from australia?? biancadye@gmail.com
thanku so much guys! im stressing out here :(
thanku so much guys! im stressing out here :(
karen
465 Messages
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5.8K Points
11 years ago
To speak with someone in Australia about how to use your monitor, please call our Clearblue Careline at 01800 125 021. Representatives are available Monday through Friday from 4pm until midnight AET.
Hope this helps!
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bianca_dye
6 Messages
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190 Points
11 years ago
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karen
465 Messages
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5.8K Points
11 years ago
When you begin to use the monitor next cycle, keep in mind that the time you press the M button establishes the 6 hour window during which you can perform a test. The testing window is set to run from 3 hours before the time you press it to 3 hours afterwards. For example, if you press the M button at 6:00am, you can test anytime from 3:00am - 9:00am.
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bianca_dye
6 Messages
•
190 Points
11 years ago
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karen
465 Messages
•
5.8K Points
11 years ago
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bianca_dye
6 Messages
•
190 Points
11 years ago
0
0
karen
465 Messages
•
5.8K Points
11 years ago
0
0
bianca_dye
6 Messages
•
190 Points
11 years ago
0
bianca_dye
6 Messages
•
190 Points
11 years ago
its flashing M at me - then what do I do?? pretend im 10 years old & dumb!
is it automatically RESET now because I turned it off? help?!?! LOL xx
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karen
465 Messages
•
5.8K Points
11 years ago
1. Wait for your next cycle to begin.
2. Within the first 5 days of your cycle, during the time you would like your 6 hour window, turn the monitor on by pressing the on/off button on the top left corner of the device.*
3. You'll see a red light flash in the test stick slot and the display screen will briefly show the full range of symbols.
4. After a moment, the display screen will clear and you'll see a "--" and a flashing "m" on the display screen. The monitor is now ready for you to set the M button.
5. To set the M button, press the button directly to the right of the screen firmly for 5 seconds. Release it when an "m" and the day number "1" appears on the screen. Both will flash when they first appear, but will stop flashing and stay on the screen when you release the M button.
6. When you have set the M button correctly, the day number 1 and an M will appear, indicating that it's the first day of your cycle.** A fertility status bar will also appear on the screen to indicate that your fertility is currently at a low level, which is normal at the start of a cycle.
*Remember, if your period starts later in the day than when you would need your 6 hour window, wait until the next morning to set the M button, and set it as day 1 of your cycle.
**If you're setting the M button on day 2, 3, 4, or 5 of your cycle, simply hold it down longer until the desired day number appears on the screen.
I think this should take care of it, but don't hesitate to ask if you have other questions.
Thanks!
Karen
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