mary_garrido's profile

2 Messages

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150 Points

Tuesday, August 1st, 2017 4:27 PM

New kit different results?

I was showing peak fertility for 6 days and ran out of test strips, so I purchased a new pack and expected to see peak fertility but the test showed low fertility. Is this due to the new kit?
Brand User

597 Messages

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6.4K Points

7 years ago

Hi Mary.  Were you seeing a blinking smiley face (High Fertility) or a non-blinking smiley face that stays on the screen for 48 hours (Peak Fertility)?  If you were seeing High Fertility, you should continue testing with the old Holder but use test stick from the new box as the old Holder has the history of your previous tests from this cycle.  The new Holder does not have enough information to show you High Fertility.  If you have actually seen Peak Fertility for 6 consecutive days that is not whatv we expect and you should see your Doctor.

We'd be happy to chat if you'd like to talk through your questions.  Feel free to call us at 1-800-321-3279 and mention reference 1894747A.  We're open weekdays from 8:30-5:00 ET. 

2 Messages

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150 Points

7 years ago

Yes, sorry, I saw the blinking face for 6 days and expected to see the solid face, however I ran out of sticks and threw the holder out and started a new pack.  Now I know for next month.

Thank you!
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