1 Message


70 Points

Monday, February 24th, 2020 1:59 AM

No line in control window

So I just tested and I don't really have a line in the control window. There was a very small and faint line towards the bottom but that only appeared after 10 min. Is this test bad? This has never happened before.

Brand User

597 Messages


6.4K Points

4 years ago

We’re sorry about your experience.  We know this was upsetting and would like to learn more and answer any questions you may have.  Please give us a call at 1-800-321-3279 and mention reference 002058888A .  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and we're here to help.