sarah_parobek's profile

1 Message


120 Points

Monday, October 5th, 2015 4:35 AM

No Solid Smiley and Error Symbols

I am using the Clear Blue Advanced Ovulation Test. This is the second month I've used it. Both months I receive a flashing smiley face at least 2 days in a row. This month I tested Friday-flashing smiley, Saturday-flashing smiley, and this morning the book symbol was present. Is it normal to skip the regular smiley? And why did I get the error symbol?
Brand User

597 Messages


6.4K Points

9 years ago

We're sorry this happened, Sarah.  The BOOK error alone usually means the Holder has been damaged and can't be used again.  Please call us at
1-800-321-3279 and have your
test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm
ET and will be glad to assist you. We'd love to hear from you!