amanda_harris_jimino's profile

1 Message


120 Points

Tuesday, September 30th, 2014 11:20 AM

Ovulation Kit

I just started using the ovulation kit. I took my first test yesterday and was low fertility. When i went to take the test this morning I inserted na new test and the stick symbol blinked and then screen when blank. I tried ejecting and then inserting again and did not work. I even tried a new test stick. I just did my first round of Letrozole and really upset now I need to go buy a new kit. Can i get my $$ back for this kit that is not working?

465 Messages


5.8K Points

10 years ago

This must have been disappointing, Amanda.  Our Careline handles all refund requests and would be happy to chat this with you.  Please give them a call at 1-800-321-3279 and mention reference #FB845.  We're open Monday through Friday from 8:30am-5:00pm ET.  Thanks!