sue_bettencourt_thomsen's profile

1 Message


120 Points

Friday, November 21st, 2014 12:40 AM

Ovulation Test strips error messages

I've been using the ovulation kit (which I used last year successfully). The pack I bought two weeks ago has been giving me error messages. I used test sticks with the reader I had from last year and I only get error messages. Faulty test strips?

77 Messages


820 Points

10 years ago

Hi, Sue - I'm sorry to hear this, that's certainly not what we'd expect! Please call us at 1-800-321-3279 and mention reference number 1029. We closed a couple hours ago, and we'll reopen after the weekend. We're open Monday through Friday (closed Thursday and Friday next week for US Thanksgiving) from 8:30am-5:00pm ET. Thanks so much and we look forward to speaking with you.