Reprogram the Fertility Monitor?

Hi Eggie,

We're glad you'd like to use your Clearblue Fertility Monitor again!  While not in use, we recommend removing the batteries and storing it in a dry place.  When you're ready to use it again, you can reprogram your monitor to erase the previous information stored about your cycles.  The instructions are on page 28 of the instruction manual, and I've listed them below.

First, please keep in mind that reprogramming your monitor is not reversible.  Previously stored information cannot be retrieved.  Also, make sure that working batteries are in your monitor prior to reprogramming.  You'll need a test stick to reprogram your monitor, and it can either be previously used or unused.  

1.  Make sure your monitor is switched off.

2.  Insert a test stick into the test stick slot, checking the position carefully, as there will be no symbol to tell you that the test stick is correctly inserted.

3.  Press and hold the 'm' button while you complete steps 4, 5 & 6 below.

4.  Press the on/off button to turn your monitor on.

5.  A symbol with an exclamation point and a test stick symbol with an arrow will be displayed.  Continue to hold the 'm' button and leave the test stick in position.  (If this symbol is not displayed, the test stick is not inserted correctly.)

6.  After approximately 15 seconds, all symbols on the display screen will be shown.  The symbol described in step 5 will be displayed again.  The 'm' button can now be released and the test stick removed.

7.  You should see the following symbols on your display screen:  '--m.'  Your monitor is now reprogrammed and ready for use.

Best of luck as you try to conceive again!

Karen

I tried when i follows your instruction, a sign of a phone and an exclamation showed up and it didn't work. what should i do?

Sorry to hear you received an error symbol, Eggie.  May I ask if you're located in the U.S., or if you're in another country?

We bought it from US and we are in Hong Kong now.

Thanks for writing back, Eggie.  The error symbol you described would need investigation.  However, you've reached Clearblue in the U.S. and we're unable to retrieve fertility monitors from other countries.  I'm sorry that we don't have a customer support for consumers in Hong Kong.