heather_matt_eadler's profile

1 Message

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120 Points

Saturday, January 4th, 2014 7:45 PM

Returns

I bought a fertility ovulation test in October. Realized at the end of the month that I was already pregnant. Went to return at Wal-mart completely unopened and still in wrapper and they said they can't take it back. How can I send back to the manufacturer for a return? It will expire before we are wanting to start trying again. Thanks so much.

465 Messages

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5.8K Points

11 years ago

Thanks for getting in touch with us, Heather.  We'll be happy to give you a refund within 90 days of purchase.  If you're within the 90 days, please call our Careline at 1-800-321-3279 so we can gather your information and give you details about where you send the product and your receipt to request a refund.  We're open Monday through Friday from 8:30am-5:00pm Eastern time, and when calling, please mention reference #FB285.  Thanks again!

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