Returns

Question

I bought a fertility ovulation test in October.  Realized at the end of the month that I was already pregnant.  Went to return at Wal-mart completely unopened and still in wrapper and they said they can't take it back.  How can I send back to the manufacturer for a return?   It will expire before we are wanting to start trying again.  Thanks so much.

karen · Answer

Thanks for getting in touch with us, Heather. We'll be happy to give you a refund within 90 days of purchase. If you're within the 90 days, please call our Careline at 1-800-321-3279 so we can gather your information and give you details about where you send the product and your receipt to request a refund. We're open Monday through Friday from 8:30am-5:00pm Eastern time, and when calling, please mention reference #FB285. Thanks again!

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