heather_matt_eadler's profile

1 Message


120 Points

Saturday, January 4th, 2014 7:45 PM


I bought a fertility ovulation test in October. Realized at the end of the month that I was already pregnant. Went to return at Wal-mart completely unopened and still in wrapper and they said they can't take it back. How can I send back to the manufacturer for a return? It will expire before we are wanting to start trying again. Thanks so much.

465 Messages


5.8K Points

11 years ago

Thanks for getting in touch with us, Heather.  We'll be happy to give you a refund within 90 days of purchase.  If you're within the 90 days, please call our Careline at 1-800-321-3279 so we can gather your information and give you details about where you send the product and your receipt to request a refund.  We're open Monday through Friday from 8:30am-5:00pm Eastern time, and when calling, please mention reference #FB285.  Thanks again!