Smiley face (solid) disappear on the screen after the result shown on the screen for 5-6 minutes

Question

I got my first smiley solid face this month.  And as it stated the result should remain constant for 48 hours in the screen.  Any reason why my solid smiley face disappear after the result shown on the screen for 5-6 minutes?

jessica_ff4fcd · Answer

Hi Teresa, thanks for your message.  What you describe is not what we would expect to see.  Can you please give us a call so that we can learn more.  You can reach us at 1-800-321-3279 and we're open Mon-Fri 08.30am-05.00pm ET.  Please quote reference 001714051A if you call us.  Hope to hear from you soon.

kenna_bromley · Answer

Same to me

teresa_wong

Smiley face (solid) disappear on the screen after the result shown on the screen for 5-6 minutes

jessica_ff4fcd

kenna_bromley

Was this Post Helpful?

teresa_wong

Smiley face (solid) disappear on the screen after the result shown on the screen for 5-6 minutes

jessica_ff4fcd

kenna_bromley

Was this Post Helpful?

Related Conversations