kendra_lynn_robertson's profile

1 Message


120 Points

Wednesday, January 3rd, 2018 5:01 PM

snow + OPT=?

wondering if once the ovulation test (not used) has been stored improperly if there's no way of saving it. i stupidly left a new box in my car overnight here in wisconsin, in the snow, and now it seems like the tests arent working. i've used three in just one day and still get an error message.
Brand User

597 Messages


6.4K Points

6 years ago

We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!