lauren_snider's profile

1 Message

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120 Points

Monday, July 20th, 2015 7:39 PM

Solid smiley 2 days following menstrual cycle/error message following that

I used the Advanced Digital Ovulation test 2 days after my period ended and got a solid smiley face. Is it possible to ovulate this soon after a menstrual cycle?
Also, the smiley face stayed on the screen for 48 hours following this and then I got an error message showing the arrow pointing to the book. I haven't been able to use it after the initial day. What should I do?
Brand User

597 Messages

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6.4K Points

9 years ago

Thanks for getting in touch Lauren. When you ovulate will depend on a number of factors such as your cycle length - to help you understand your results we need to talk to you to find out more.  Also we are sorry that you have had an error message, and we would like to learn more so we can help you with that too. Please call us at 1-800-321-3279 and mention reference 001751062B. If possible, please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!

4 Messages

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150 Points

9 years ago

sally im having a problem with clearblue and its not showing nothing its only blank not displaying nothing n i want a cooupon for the two pack i bought
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