melanie_keliikuli's profile

1 Message


120 Points

Thursday, September 15th, 2016 5:49 PM

Test Error. No customer service line.

Blank Error received on Clearblue Digital test with Smart Countdown. When I call customer service I'm told the system is down. I have called numerous times over two days. What is going on? You pay a ton of money for a product, it doesn't work, and then the company doesn't want to acknowledge or help their customers...
Brand User

597 Messages


6.4K Points

8 years ago

We're sorry this happened, Melanie. We know this is an important time in your life and would like to learn more so we can help. Our Careline has been operating normally over the last 2 days.  Please check the number you are using and call us at 1-800-321-3279 and mention reference 1835305A.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!