ari_airu's profile

4 Messages

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150 Points

Wednesday, October 28th, 2015 3:03 PM

the error on the screen

Hi, I used the advanced digital ovulation test. There is the symbol on the screen like a book such that is Q20 in the leaflet. What should i do? I live in Thailand. Thank you
Brand User

597 Messages

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6.4K Points

9 years ago

HI Ari - What happened just before the BOOK symbol appeared?

4 Messages

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150 Points

9 years ago

I used as normal but this time when I inserted the test stick in to the holder, the book symbol appeared.
Brand User

597 Messages

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6.4K Points

9 years ago

Had you already seen Peak that cycle?

4 Messages

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150 Points

9 years ago

No, I hadn't seen the smiley face. I just started to check the first day of the cycle.
Brand User

597 Messages

 • 

6.4K Points

9 years ago

Thanks for that info.  Unfortunately if this symbol remains permanently on the display it means that the Holder has been damaged and can't be used again.  You can return it to the place of purchase for an exchange or refund.

4 Messages

 • 

150 Points

9 years ago

Thank you
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