audrey_dawson_libroia's profile

3 Messages

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160 Points

Saturday, April 29th, 2017 12:40 AM

The steady smiley face has not gone away on 4 days? Do I have to reset this?

Brand User

597 Messages

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6.4K Points

8 years ago

Peak Fertility is designed to remain constantly on the screen for 48 hours.  Have intercourse at any time during this time to maximize your chance of getting pregnant.  Stop testing for this cycle once Peak Fertility has been detected.  The screen will clear after 2 days, and your holder and any remaining test sticks can be saved for use in a future cycle if needed.  

If it hasn't cleared after 4 days without you testing again, then please call us at 1-800-321-3279 and mention reference 1877073A.  Please have your purchase receipt, test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and we're here to help.
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