lexi_lawson's profile

1 Message

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50 Points

Sunday, May 14th, 2017 2:25 PM

Was my test faulty

I wanted to know If my test is faulty because I got 6 days of flashing smiley Faces in a row and I take the test every morning at 7 AM with my first morning urine well this morning I just got a circle it never gave me a solid smiley face (my peak). I am very disappointed and have used the ovulation kit for 2 months now and they are not cheap. I no longer trust this test to be accurate. My husband and I we're trying to avoid my peak days well that didn't work out thanks to this test.
Brand User

597 Messages

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6.4K Points

7 years ago

Hi Lexi.  This happens when you swap holders during a cycle of testing - the new Holder does not have any of the previous information from that cycle so may give unexpected results.  You fertility status is still 'High'.  Continue to test for Peak with the old Holder - it's normal to see up to 10 High Fertility days prior to Peak.  Please note the product is not designed as a contraceptive or a gender selection tool.

We'd be happy to chat if you'd like to talk through your questions.  Feel free to call us at 1-800-321-3279 and mention reference 1879531A.  We're open
weekdays from 8:30-5:00 ET.

1 Message

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110 Points

7 years ago

I had one day of flashing smiley face and then 5 days of solid smiley faces. After the first solid smiley face should I have stopped testing? I tested everyday and received the solid peak fertility smiley face. Help ???
Brand User

597 Messages

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6.4K Points

We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you!

2 Messages

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120 Points

7 years ago

Iva had 9 high fertility days and no peak, should I keep testing? I still have sticks , is my first month using them so I'm not sure this is the reason I keep having highs or if I'm not going to ovulate this month
Brand User

597 Messages

 • 

6.4K Points

High Fertility will be displayed when an increase in estrogen is detected.  Once High Fertility is displayed, the holder will continue to display High Fertility daily until an LH surge is detected or until tests are missed for 3 consecutive days.  

If Peak Fertility is not detected in a cycle then an excessive number of High Fertility days will be seen.  If you have already seen 10 or more High Fertility days then we recommend you stop testing for this cycle as it's unlikely you'll go on to see Peak. Occasionally some women may have an LH surge that is too low for the test to detect, or they may not ovulate during a cycle and therefore won't see Peak Fertility. This isn't unusual and may happen in approximately 8% of cycles. If you don't see Peak Fertility over a number of cycles, we recommend discussing this with your doctor. 

We'd be happy to chat if you'd like to talk through your questions.  Feel free to call us at 1-800-321-3279 and mention reference1890453A.  We're open weekdays from 8:30-5:00 ET.  
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