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Hi Adora. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and wil

Error symbol on ovulation test

I purchased a 20 tester, advanced digital ovulation kit. I have more than half the test strips left, but my monitor will not work anymore and has a book/manual (error) icon on the screen. Can I get another monitor mailed to me to use the remainder of the testing strips? Not happy because this was

Question

Brand User

Hi Vilashini. When using Clearblue Digital Ovulation Tests (with pink caps), you can test any time of day, as long as it's about the same time each day.  It's important to avoid excessive fluid intake before testing, and to make sure that you h

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6 years ago

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Testing Time

hi! i use the Clearblue ovulation kit. Can i test first thing in the morning when i wake up? Also, is the 4-hour no urinating prior to testing strict? thank you

Question

Brand User

Hi Jess, You may have had a cycle where you didn't ovulate or you may have ovulated but the test was unable to detect the LH Surge.  If you are not sure if you are testing at the right time in your cycle, please give our Careline a call at 1-80

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6 years ago

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2 Tests with 2 Different Results

I've been an avid user of the Clear Blue Advanced Ovulation tests for awhile now. However, I wanted to test the credibility of these tests this go around of ovulation. I had my box from my last cycle and I also purchased a new one so I could test x2 at the same time. This morning I collected my ur

Question

Brand User
Brand User

Hi Elexis. We are very happy to help if you have a problem with the product.   Please call us at 1-800-321-3279.  Please have your tests and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad

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6 years ago

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0

Plus Pregnancy Test - No Line in Control Window

I bought a Clearblue pregnancy test and it showed a minus in result window. and in control window there was nothing, before even peeing on it. I tried to pee on it and it did nothing. I think I got a dud. I took pictures before I peed on it if you need to see. Thanks

Question

Brand User

Thanks for getting in touch, Vicky. We need some more information about which test you are using - the solid smiley on the Advanced test will last for 48 hours. Please call us at 1-800-321-3279 and mention reference 1869590A. Please have your test a

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6 years ago

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0

More than 5 days of blinking smiley faces and going to the bathroom in the middle of the night

I'm using the advanced digital kit and been having flashing smiley faces since Sunday. When I took the test today (Friday) it still shows a flashing smiley face. Will I get a non-blinking smiley face soon? Also it says it's best to take the test after your longest sleep. Sometimes I'll wake up in th

Question

Brand User
Brand User

Hi Kathy. This is a 'not pregnant' result.  Retest in 3 days time if your period has not arrived.

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6 years ago

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Plus Pregnancy Test - No Line in Control Window

I bought a Clearblue pregnancy test and it showed a minus in result window. and in control window there was nothing, before even peeing on it. I tried to pee on it and it did nothing. I think I got a dud. I took pictures before I peed on it if you need to see. Thanks

Question

Brand User

Hi Kaitlin. You do have to use first morning urine only for reliable High Fertility results.  Your Holder will stay on High Fertility now while you look for Peak - we recommend you have sex at least every alternate day now until you find Peak.&

 replied 

6 years ago

 to the conversation: 

0

More than 5 days of blinking smiley faces and going to the bathroom in the middle of the night

I'm using the advanced digital kit and been having flashing smiley faces since Sunday. When I took the test today (Friday) it still shows a flashing smiley face. Will I get a non-blinking smiley face soon? Also it says it's best to take the test after your longest sleep. Sometimes I'll wake up in th

Question

Brand User

Hi Safeena. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and wil

 replied 

6 years ago

 to the conversation: 

0

Error symbol on ovulation test

I purchased a 20 tester, advanced digital ovulation kit. I have more than half the test strips left, but my monitor will not work anymore and has a book/manual (error) icon on the screen. Can I get another monitor mailed to me to use the remainder of the testing strips? Not happy because this was

Question

Brand User

The non-blinking smiley face is Peak Fertility. Stop testing for this cycle - today and tomorrow are your two most fertile days.

 replied 

6 years ago

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0

Difference between a solid smiley face and a blinking smiley face?

I know when the smiley face appears it is your peak time. What does it mean when the smiley face appears but is blinking?

Question

Brand User

Hi Ravz. We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will b

 commented 

5 years ago

 to the conversation: 

0

0

Error symbol on ovulation test

I purchased a 20 tester, advanced digital ovulation kit. I have more than half the test strips left, but my monitor will not work anymore and has a book/manual (error) icon on the screen. Can I get another monitor mailed to me to use the remainder of the testing strips? Not happy because this was

Question

Brand User
Brand User

Hi Emily,We know this is an important time in your life and would like to learn more so we can help. Please call us at 1-800-321-3279. Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad

 replied 

5 years ago

 to the conversation: 

0

Plus Pregnancy Test - No Line in Control Window

I bought a Clearblue pregnancy test and it showed a minus in result window. and in control window there was nothing, before even peeing on it. I tried to pee on it and it did nothing. I think I got a dud. I took pictures before I peed on it if you need to see. Thanks

Question

Brand User

Hi Melissa,Your results are what we would expect tosee if you carry on testing after Peak Fertility. There is a second risein estrogen after ovulation so it’snormal to see more High Fertility days if you carry on testing afterPeak, High Fertility wi

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5 years ago

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0

0

Continuous High Readings - Fertility Monitor

This is my second month of using the Clearblue Fertility Monitor. My first month I started testing on Day 6, and went through 19 test sticks all reading high, before getting my period on Day 24. I realize that during the first cycle, the monitor is getting to know me. Now I'm nearing the end of my 2

Question

Brand User

Hi,Each holder adjusts according to your personal hormone profile with each test that you do. Also, if you introduce a new holder into a cycle, it won't have had time to adjust to your hormone level. In this case, using the same urine sample won't ma

 replied 

5 years ago

 to the conversation: 

0

2 Tests with 2 Different Results

I've been an avid user of the Clear Blue Advanced Ovulation tests for awhile now. However, I wanted to test the credibility of these tests this go around of ovulation. I had my box from my last cycle and I also purchased a new one so I could test x2 at the same time. This morning I collected my ur

Question

Brand User

Hi Vanessa,To reset your pin please enter '0000', you may then continue to use your Monitor and your stored information will not have been affected. Best regards,Sally.

 replied 

5 years ago

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0

reset pin help

help how can i reset the pin code on clearblue advance feritily montiy. i am on holiday and dont have the instruction book with me thanks

Question

Brand User
Brand User
Brand User

We are sorry to hear of this. Please call us at 1-800-321-3279.  Please have your test and packaging handy. We're open Monday through Friday from 8:30am-5:00pm ET and will be glad to assist you. We'd love to hear from you.

 commented 

5 years ago

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0

0

Plus Pregnancy Test - No Line in Control Window

I bought a Clearblue pregnancy test and it showed a minus in result window. and in control window there was nothing, before even peeing on it. I tried to pee on it and it did nothing. I think I got a dud. I took pictures before I peed on it if you need to see. Thanks

Question