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Good luck! :)

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9 years ago

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Flashing smiley later in cycle (and for a second time)

Hi! I'm using the clear blue ovulation kit advanced (purple one). I normally have the flashing and solid around day 10 of my cycle, and my cycle is usually about 26-28 days long. This month, I had the flashing on day 9 and then solid on day 10 again. I had three sticks left and was curious, so I tes

Question

Brand User
Brand User

Peak Fertility is designed to remain constantly on the screen for 48 hours. Have intercourse at any time during this time to maximize your chance of getting pregnant.  Stop testing for this cycle once Peak Fertility has been detected. 

 commented 

7 years ago

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Freezing on peak

This is the second ovulation kit I have purchased that after I hit peak it just freezes and I cannot use again. The smiley face stays one and never goes away. I have tries all the help suggestions on the pamphlet. Is that the way is supposed to be? Please help. (silebsam@gmail.com)

Question

Brand User

Peak Fertility is designed to remain constantly on the screen for 48 hours. Have intercourse at any time during this time to maximize your chance of getting pregnant.  Stop testing for this cycle once Peak Fertility has been detected. 

 commented 

7 years ago

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Ovulation Teat Stuck in Peak. Screen won't reset

Ovulation test Peak is just staying on the screen even when I remove the pee stick and it's been a whole day. I bought a 2 month supply and I guess this thing is already shot! Of course I didn't save the receipt...who would think "yea I'll probably return this?" How can I get a replacement or my mon

Question

Brand User

Peak Fertility (non-flashing smiley face) is designed to remain constantly on the display for 48 hours. If it stays significantl;y longer than that then please call your local Careline for help. This test is different from other ovulation tests in

 commented 

9 years ago

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Smiley face not going away after 48 hours....

I have the "purple" cap ovulation kit (4 most fertile days). Is it normal to only get the solid smiley face? I never had the flashing smiley face show up. Also, the solid smiley face has stayed on the display longer than 48 hours. What does that mean? I still have more than half a box of sticks

Question

Brand User

Hi Tracey - Your Monitor will ask for either 10 or 20 tests in a cycle. It likely started asking you for tests on Day 7 so we expect the last test day to be day 26.  It's normal to occasionally have a cycle where Peak is not detected but if you

 commented 

9 years ago

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Monitor stop asking for test sticks

On CD 27 (8/8) my monitor (old version) stop asking me to take tests. I haven't used it in a while (2012) so I did a reset. I know it takes time to get to know your cycle again but since I never received a peak why would it stop asking for the sticks?

Question

Brand User

Hi Ashley - This happened as you changed Holders and the new Holder didn't have enough information to show a High Day. You can continue to test with either Holder now to look for Peak and consider yourself to be on High and have intercourse accordin

 commented 

9 years ago

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5 Flashing Smileys, then Blank Circle today

Hello! This is my second cycle using the Advanced OPK. I always test first thing in the morning. I have had flashing smiley faces for the past 5 days, and this morning I got an empty smiley face. Why would this happen? Thank you!

Question

Brand User

The number of High Fertility days displayed each cycle is personal to you and may be more or less than 2. It’s normal for some women to see more than 2 High Fertility days in all or some of their cycles.  High Fertility will be displayed

 commented 

7 years ago

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No peak or positive yet O is passed....

Hi there- I used the clearblue digital advanced opk starting on CD12 and received low. Low on CD13. High on CD14. High on CD15(my normal O day). And high on CD16-17(today). I also backed this up with the clear blue digital and received negatives on all these days. However with charting bbt my ovulat

Question

Brand User

We're sorry you couldn't get through to the Careline when you tried. Please try again and our Advisors will be pleased to help you.

 commented 

7 years ago

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Product never turned on, just a blank screen and now hotline is closed when it's supposed to be open???

Purchased the Ovulation Test and the holder never worked, never even turned on. I'm assuming the battery is dead. I've tried calling the hotline for the past few days and I just keep getting the recording that the hotline is closed, with the hours to try calling back. Hello, I'm calling when you're

Question

Brand User

Hi Stacy - The Peak Fertility symbol is designed to remain constantly on the display for 48 hours to remind you of your most fertile time. The Holder and remaining test sticks can be saved for next cycle is required.  Wishing you all the best!

 commented 

9 years ago

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Tests are not working.

I recently purchased the Clearblue ovulation test. I have been using an app to help me calculate my fertile window. The test came with ten test so I started testing 2 days before my fertile window. The first day showed low symbol and the second day showed that I was at peak. That symbol never di

Question

Brand User

Hi Sarah, We'd typically expect there to be only one substantial rise in LH in each cycle.  If you are seeing multiple LH Surges then we recommend that you discuss your results with your Doctor.

 commented 

9 years ago

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Two peaks?

What does it mean if I have two peaks several days apart? I got a solid smiley (peak) result four days ago. Then today I was noticing other symptoms of ovulation, so tested again and got a peak right away. I know the test "holds" a peak for 48 hours, but what if you get another peak after that?

Question

Brand User

Thanks for letting us know Meghan! Wishing you lots of luck with your TTC journey :-)

 commented 

9 years ago

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No Blue Lines - Blank Test, 2 Days in a row - HELP!

Using the 7-pack OPK, and have gotten a ZERO read two days in a row - as in NO blue lines whatsoever. I just bought the kit, and the expiration date is 3/17 - so that's fine. Do I return and try another kit? It's incredibly frustrating to have possibly missed a window because of a faulty kit. :-(

Question

Brand User
Brand User

Hi Kg - We have sent you a message.

 commented 

9 years ago

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New Fertility Monitor with Touch Screen

hi, I was reading reviews on the newest fertility monitor on Amazon. Some reviewers said they were given a monitor in exchange for a review. Ho can I become part of this program?

Question

Brand User
Brand User

We're sorry this happened, Lindsey. We know this is an important time in your life and would like to learn more so we can help. I am also sorry that you had difficulty getting through to our Careline yesterday - Monday is the busiest day. But we do

 commented 

9 years ago

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Bad batch of test strips?

I have been using the Advanced Digital Ovulation test for several cycles now, (am on my third kit), and have not had any issues with the test being read until the most recent kit including the tester and batch of test strips. I have received a testing read error 5 times now according to the instruc

Question

Brand User

Hi Sam - Thanks for the info - we would not expect you to see more than one substantial Surge per cycle so we do recommend that you discuss your results with your Doctor. Wishing you all the best!

 commented 

9 years ago

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CLEARBLUE DIGITAL OPK 20 TEST

Hi, I started my OPK the day after my period ( My period is only for 3 days ) the first day was an empty circle, the following day I had the smiley face that stayed for 48hrs... The morning after the 48hrs I did another test and had a empty circle again, later in the day I re-tested and I got anothe

Question

Brand User

Hi Wita - The Monitor is suitable for women with cycle lengths in the range 21-42 days so as long as your cycles are within this range it will ask at the right time. There are a number of reasons why you may not find your Peak Fertility in a cycle -

 commented 

9 years ago

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Extended testing?

Using the Fertility Monitor and I have a longer cycle - 40 days. It stopped asking for tests before I had even approached ovulation (no, not pregnant). Can anything be done to extend the testing cycle? Because, really, what's the point of having a monitor otherwise?

Question

Brand User

Hi Amber - We are not aware of any issues with the number yesterday. What sort of problem did you experience?

 commented 

7 years ago

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non- expired digital test showing blank screen result

i took a clear blue digital pregnancy test, got the hourglass, but then a blank screen result. the test is not expired... expires 7/2018. and i followed all directions as per the provided instructions in the box. why the blank screen?

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